A real person to help when you really need it.

Contact us.

We are committed to extraordinary customer service. That's why we offer live technical support to all users at no charge.

Live support is available 9:00 AM - 10:00 PM Eastern time, 7 days/week. All emails will be answered within 1 hour.


Answers to commonly asked questions can be found in our fully searchable Frequently Asked Questions section.

Frequently Asked Questions

Online documentation.

If you would like to find out more about how to use PRIVATE WiFi, click the button below.

View Documentation

Talk to us using Skype:
username: support.privatewifi