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Contact us.
We are committed to extraordinary customer service. That's why we offer live technical support to all users at no charge.
Live support is available 9:00 AM - 10:00 PM Eastern time, 7 days/week. All emails will be answered within 1 hour.
FAQs.
Answers to commonly asked questions can be found in our fully searchable Frequently Asked Questions section.
Online documentation.
If you would like to find out more about how to use Private WiFi, click the button below.
Talk to us using Skype:
username: support.privatewifi
When your download completes, double-click PrivateWifi.dmg under your Downloads button to install Private WiFi.
When your download completes, select "Open" next to the PrivateWiFi installer to install Private WiFi.
When your download completes, click on the PrivateWifi installer under your Downloads button to install Private WiFi.
When your download completes, click on the "Run" button next to PrivateWiFi.exe to install Private WiFi.